EXPLORE THE FEATURES AVAILABLE IN EACH OF OUR PLANS TO SEE WHICH IS RIGHT FOR YOU

WP Guru Features

Whether you’re just starting out, or an established e-commerce store, we’ve got you covered…

Wordpress Maintenance and SupportThe WP Gurus offer three different WordPress maintenance and support plans, covering everything from the essentials, right up to advanced premium features for the most demanding websites. Take a look at our three plans below to see what each plan has to offer and find out which is the right plan for you.

If you need any help or support in deciding which plan is best for your website, then please feel free to contact us and we’ll make sure you pick the right package.

WP Essentials

$29 per month (yearly)
$39 per month (monthly)

The WP Essentials plan is perfect for website owners who don’t require a lot of work each month and want to make sure that their website is safe, secure, well optimised, and feel secure in knowing they have a team of Gurus behind them if they need any help or support!

Daily backups stored off-site ensure that should you ever need to restore your website to an earlier version, you will be able to. The WP Essentials plan keeps 30 days worth of backups off-site, ready to use whenever you need them.

Need something changed on your website? Some development work? Design changes? Plugins installed or configured? With the WP Essentials plan, you get one small job (45 minutes or less) per month, to use as you see fit.

We update your WordPress core files, theme files, and plugins, on a daily basis. Out-dated plugins and files are among the top cause of hacked websites, so ensuring your site is always up-to-date is a top priority.

We monitor your website 24 hours a day, 7 days a week. In the event of downtime, or suspicious activity, we are notified within 60 seconds, and our Gurus get straight to work on fixing the issue for you.

Having a secure website is not only beneficial for your users, but also helps with your Search Engine Optimisation. We generate a secure LetsEncrypt SSL certificate for you, configure it on your hosting account, and ensure all of your links are updated to https.

If your website gets hacked, we’ll take care of it for you. We’ll clean your website, remove the malicious code, and make sure your website is protected by hardened security to ensure it never happens again.

We regularly check your website to ensure that it’s performing as it should be. We provide monthly reports on your website’s performance; these reports include recommendations on how to further improve your performance and ensure your website is running as efficiently as possible.

Bugs are a common thing in WordPress. Once you start installing themes, plugins, and configuring your website to work for you, you’ll find that a lot of errors pop up and need addressing. We’ll take care of that for you. Any issues you have, just open up a support ticket and we’ll resolve for you!

Moving from one web hosting company to another can be a real headache, and if not done properly, can cause a lot of downtime too. As a WP Gurus client, we’ll help you to move your website to a new hosting provider whenever you want, with less than 60 seconds of downtime!

We run a full scale audit on your website once per month and provide recommendations on how you can improve a whole array of different things. We help you with speed optimisation, performance, SEO, user experience, and much, much more!

WP Plus

$39 per month (yearly)
$59 per month (monthly)

The WP Plus plan is our most popular plan, perfect for businesses, eCommerce stores, and larger websites where uptime, security, performance, and overall maintenance of your WordPress website is a priority.

The WP Plus plan includes all of the features that are included in the WP Essentials plan.

15 small jobs per month (up to 45 minutes each) are at your disposal. Put our Gurus to use wherever you need them. Design fixes? Bug fixes? Development problems? Need a new plugin installed or configured? Need a new theme installed? Need to change some images or other design changes? Whatever you need, we’re here 24/7 to do it for you.

The WP Plus plan provides eCommerce support, so if you have any issues with your WordPress store, our Gurus are available to resolve them for you.

We create a staging environment (basically a complete replica of your website), so that you, and The WP Gurus team can test changes, core file updates, plugin updates, and anything else in a staging environment, making sure that there are no issues or conflicts before we push those changes to your live website with just a few clicks!

Advanced WordPress security adds extra layers of protection, such as two-factor authentication and more frequent security scans, providing total peace of mind.

When you make the switch from http to https, some things often get forgotten about (hardcoded links, links to images etc). We run a full mixed SSL content audit to make sure that all of your files are being served over https (SSL).

Weekly performance and error audits ensure that your website is always running at peak performance and that you never have any errors across your website. Any errors or performance issues we detect in the weekly audit will be sent to you in a report, and you can choose if you want us to implement the necessary changes for you.

Broken links are not only a huge issue for people visiting your website, but also for search engines. With weekly broken link reports, you can be sure that your website will be free from broken links.

We monitor your websites performance in a real-time environment. Should any performance issues arise, one of our Gurus will be notified within 60 seconds and will start working on the issue to resume peak performance.

The WP Plus plan includes 90 days worth of off-site backups, so you always have the backup you need, if you need it.

WP Ultimate

$99 per month (yearly)
$149 per month (monthly)

The WP Ultimate plan is for the most demanding websites which require around the clock monitoring, proactive optimisation, hardened security and malware protection, and priority support.

The WP Ultimate plan includes every feature from the WP Essentials, and the WP Plus plans.

Unlimited small jobs per month (up to 45 minutes each) are at your disposal. Put our Gurus to use wherever you need them. Design fixes? Bug fixes? Development problems? Need a new plugin installed or configured? Need a new theme installed? Need to change some images or other design changes? Whatever you need, we’re here 24/7 to do it for you.

Hourly backups stored off-site ensure that should you ever need to restore your website to an earlier version, you will be able to. The WP Ultimate plan keeps 180 days worth of backups off-site, ready to use whenever you need them.

We store 180 days worth of backups for you in two separate locations, providing double the assurance that you will always have backups available when you need them.

Your own dedicated WP Guru, you’ll always deal with the same person, making it easier and more efficient to work alongside The WP Gurus with your ongoing projects.

Real-time monitoring of all of your websites files for malware ensures that should a file on your website become infected, our Gurus will be notified almost instantly and will be able to immediately start work on clearing the infected files and restoring your website.

We regularly check your website to ensure that it’s performing as it should be. We provide weekly reports on your website’s performance; these reports include recommendations on how to further improve your performance and ensure your website is running as efficiently as possible.

As a WP Ultimate client, your support tickets and small job requests go to the head of the line.

WordPress is probably the most targeted platform on the internet. With the WP Ultimate plan, we can make your website appear like it doesn’t even use WordPress, protecting everything from your WP-Admin URL, to rewriting default permalink structures like /wp-content/ and /wp-uploads/ This extra layer of security provides the ultimate protection against WordPress vulnerabilities.

The WP Ultimate plan includes storage for 180 days worth of backups off-site.

EVERY PLAN WE OFFER PROVIDES ALL OF THESE GREAT FEATURES

All Plans Include

ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS

FAQs

Each of The WP Gurus plans are for one website.

If you have multiple websites that you would like us to take care of for you, then you can contact us to enquire about bulk discounts.

Small jobs are any job on your website which takes 45 minutes or less to complete. Our Gurus work super-fast, so this covers most jobs that our clients request. These jobs include things like:

  • Installing and configuring plugins or themes
  • Debugging issues on your website and applying a fix
  • Customising your theme or plugin files
  • Creating and deploying forms on your website
  • Connecting third party services such as MailChimp or payment processors

If your job will take longer than 45 minutes to complete, then we will either provide you a quote for us to complete the job for you, or, based on your job usage history, go ahead and complete the job for you for free.

Most small jobs are completed within 60 minutes of a request being made. If your job is high priority, then you can let us know when you submit the task and we’ll ensure it’s completed as quickly as possible.

In order for us to effectively maintain your WordPress website, we need two sets of credentials from you:

  1. WordPress Admin Details
    You can create a new ‘administrator’ account for us to use to gain access to your WordPress admin area, or you can provide us with your admin account details and we’ll create a new admin account which we will use to access your website.
  2. cPanel Admin Details
    We also need access to your web hosting account, so that we have direct access to your files and the MySQL database powering your website.

With these two sets of credentials, we have everything we need to provide the full WP Gurus maintenance and support services.

Yes, you can upgrade or downgrade your plan at any time.

We accept payments via Credit and Debit Card, processed through Stripe. We also accept payments via Direct Debit.

Our support team is available 24 hours a day, 365 days a year. The WP Gurus team is always available, whenever you need them.

Yes, all of our service plans come with free hack cleanups and malware removal. We extend this to new signups, as well as clients who already have an account with us.

Most of our team are located in London, UK, but we also have team members across the USA, Canada, and Australia; this allows us to ensure we can provide 24/7 support around the clock.

In most cases, we will complete the job for you even if your allowance has been used. We will then deduct that job from your next month’s allowance. In some circumstances, you may have to pay for an additional task, but this is uncommon.